101Connect
Help centre

How can we help?

Step-by-step guides to the things members do most. For anything else, read the FAQ or chat with us.

Getting started

  1. 1.Create your free account and verify your email.
  2. 2.Sign the 101Connect covenant.
  3. 3.Complete your profile and add a photo.
Join free →

Listing your business

  1. 1.Choose “List a business” in your dashboard.
  2. 2.Add your logo, contact details, category and location.
  3. 3.Add at least one service and one portfolio item, then submit for vetting.
Go to my businesses →

Finding & hiring

  1. 1.Search by service, city and rating.
  2. 2.Open a profile and message the business.
  3. 3.Agree the job and, where available, pay through escrow.
Find a business →

Reviews & reputation

  1. 1.Review businesses you have used.
  2. 2.Business owners confirm customers they served so reviews go live.
  3. 3.Earn Grace Points as you take part.
My reviews →

Account & privacy

  1. 1.Change your password and turn on two-factor sign-in in Settings.
  2. 2.Choose which notifications you receive.
  3. 3.Export your data or delete your account at any time.
Open settings →

Didn’t find your answer?

Browse the FAQ or email the support team at [email protected].